Listening is an attitude of the heart, a genuine desire to be with another which both attracts and heals.
~ L. J. Isham
Following on from the previous post The value of effective questions, let’s now look at strategies for responding to questions. Questions and answers are like two partners dancing – it works if they are in sync with their push and pull interactions. This post focuses on ways to respond to questions effectively.
Effective questioning can help to unlock ideas and create value for organisations. Some professions have specific training in this area – namely law, journalism and medicine. That doesn’t mean the rest of us cannot learn these skills. Read on to find out how.